setra

I called Sony Customer support the other day, and I just gave them the only completely negative customer service survey I've ever given anyone (besides UBS)...

I was calling because it was utterly incomprehensible to me that the information I found online about being unable to upgrade or change a "sub" account into a master account could be correct. I made a sub account for my brother when he was 15 because he was a minor and could not legally agree to the terms and conditions of the master account. It has been three years, he is now eighteen and lives with me in an apartment. My entire household games primarily on the Playstation. I am a strong Sony supporter and always have been. What I found out is that there is NO WAY to update my brother's account to make his own purchases. He cannot even redeem a gift card to add money to his PSN wallet (which seems like the most highly controlled, least harmless way for a sub account to purchase things). I cannot always afford to buy the games or DLC that he wants for the games he is paying. He is an adult with his own income, in the prime of your user demographic. To tell him that in order to purchase his own games or DLC he must sacrifice all his trophies, make a new email address, and create a new PSN account is not only undermining your business, but that of your allies and developers.

AND THEY HAD THE GAUL TO CHARACTER LIMIT MY RAGE! Seriously pissed off.

Someday, I'll stop watching E3 coverage and actually get back to my convention report from AO.

( This is rather long. )

And now to work. Again. Whee~!

First: Thank you /so/ much to everyone who wished me a happy birthday this weekend and yesterday. I am really lucky to have as many awesome friends as I do, and I really deeply appreciate you all. Thank you.

I am still very sick. I thought I was better until I was actually /at/ work and I started feeling like I was seriously crashing. Like I did on Saturday afternoon, but there wasn't a bed for me to go curl up in. I did make it through truck and I did get Apparel, Costume and Basic HD stocked before I really crashed and asked if I could go home.

When I got home I poked at the new free DLC for LBP, and redecorated my Pod. Then I set up the 360 for Netflix Streaming. Looking through their lists, I found guite a few shows that I had no interest in. A few that I might watch... and then.... I found out that they have This American Life. Both seasons. Streaming in HD.

I am the happiest nerdy NPR fangirl ever. Of all time.
So me and my blanket and bottle of orange juice are gonna curl up on the couch and watch as much TAL:TV as Netflix will let me. Which should be a lot. :D